We want you to know that we have taken every possible precaution to ensure a secure shopping environment. Customer details and payment webpages use SSL security - this means your private order information is encrypted before it is transferred over the internet. We never e-mail your credit card number or personal information - All personal information, including your credit card number is encrypted while in transit. Joes BBQs does not permanently store your credit card information. All credit card information is used for the current transaction only. We take these precautions so you can have peace of mind.

Our site makes use of the Secure Sockets Layer (SSL) protocol and 128-bit strong encryption to provide the highest level of security available

To check the security of your connection, look at the lower right or left-hand corner of your browser window when you make an order. If you see a closed lock or unbroken key picture (actual image depends on your browser), then SSL is active and the website is secure

The Transaction system and associated database reside behind a Firewall, which prevents unauthorised access to information.

If you are still uncomfortable using your credit card online at joesbqqs.com.au or the payment gateway service is unavailable, that’s okay! You can contact our friendly customer service team by click here and we will take your order over the phone or alternatively you can make use of one of our other payment options.